Appointment Booking Policy

Prior to your appointment, we require a deposit of 50% of the service amount. This will later be deducted from the service fee.

No Show Cancellation Policy

As per our policies criteria, no-shows will result in a charge of 95% of the service amount, billed to your credit card. Missed appointments are hard on our staff and leave other guests waiting. Our policies, including our 48-hour cancellation period give us the opportunity to fill missed appointments and offer services to other clients. If you have to cancel within this period, please let us know as soon as possible.

Right to Refuse Service Cancellation Policy

The safety of our staff and our clients is our top priority. As such, the salon reserves the right to refuse service to anyone if we feel that they pose a health or safety risk. This includes but is not limited to lice, skin infections, open wounds, contagious illness (such as a new, continuous cough or a fever), or rude/ Thank you for your understanding.

Salon Late Appointment Policy

We want to make sure that all our clients have the opportunity to receive services. We understand that sometimes life is unpredictable, and so we allow for a 10-minute grace period, After 20 minutes your appointment will be cancelled and charge 95% of the service

Cancellation Policy

48 hours' notice in order to cancel or change an appointment. After this time, a charge of least 95% of the service fee, to cover the lost.